About Me: Sameh Elgawady, Email: [email protected]

A consultant and practitioner of ITSM, Project Management, Process Improvement, ITIL capabilities and life-cycle, and IT Business Systems; I have over 15 years of experience within the IT industry, started my career as a computer technician, system administrator and subsequently played the roles of CIO, IT Consultant, Business Analyst, Project Manager, and Training Manager. I have delivered training initiatives, workshops and consultation on various subjects including Project Management, ERP & CRM, Business Analysis, ITIL V2 and V3 Track, COBIT, ISO20K, PMP to a number of leading private and public sector organizations in Australia, Malaysia, Hong Kong, Egypt, Qatar, Oman, Nigeria, Kuwait, Jordan, KSA and UAE.

During my career I have planned, implemented, managed projects, trained staff and implemented systems at multinational organizations, for example:

·         Rio Tinto (Australia).

·         Treasure Department (Australia)

·         New Horizons  (Australia)

·         Australian Institute for Commerce and Technology (Australia)

·         BHP Billiton (Australia)

·         Li & Fung (Hong Kong)

·         Huawei (EMEA)

·         HP (EMEA)

·         General Motors (Egypt)

·         Alcatel (Egypt)

·         BHP Bank (Nigeria)

·         Navitas (Australia)

·         New Horizons  (UAE)

·         SABIC (KSA)

·         Armed Forces (UAE)

·         Police Headquarter (UAE)

·         Police Academy (Egypt)

·         Etisalat Telecom (UAE)

·         Alhilal Bank (UAE)

·         ADI Bank (UAE)

·         Syndicate of Engineers (UAE)

·         STC (Saudi Telecom)

·         Qapco (Qatar)

·         Aswaq (Qatar)

·         Oman Tel (Oman)

I am graduated from Computer Science Academy in 1995, doing a Master Degree in IT field, I am holding a handsome number of certifications such as, Certificate IV in Training and Assessment, Certificate IV in Front-lineManagement, ITIL EXPERT, COBIT, PMP, ISO/IEC 20000 Consultant,  Certified Business Professional (CBP), MCSE (with Honor among the first 5000 certified system engineers all over the world), MCSA, MCDBA, HDA, HDM, CISSP (Qualified), A+, Network+, Security+, Server+, Microsoft Certified Trainer (MCT), and Sales Expert (Entrasys).

Also accredited trainer by HP, PeopleCert Group, EXIN, ITpreneurs, LCS, APMG, and Microsoft.

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